At Charlie Ambience, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name

  • Shipping address

  • Phone number

  • Email address

  • Any other details you voluntarily provide during your interaction with our site

We do not collect or store any payment information as our orders are completed using cash on delivery.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order status or delivery

  • Respond to customer service inquiries

  • Send occasional updates or promotional messages (if opted-in)

Sharing of Information

We do not sell, rent, or trade your personal data with third parties. However, we may share limited information with logistics providers strictly for order fulfillment and delivery purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill your order, provide customer support, or as required for legal compliance.

Your Privacy Rights and Opt-Out

If you no longer wish to receive marketing emails or updates from us, you may opt out at any time by contacting us at:

Email: [email protected]

We will process your request promptly and ensure you no longer receive non-transactional communication.

Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission over the internet is completely secure.

International Visitors

Charlie Ambience operates globally. By using our website, you understand and consent to your information being processed and stored in accordance with this policy.

Updates to This Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].